Privacy Policy
Effective Date: 27/03/2026
Who We Are
Our website address is: http://elyearcare.co.uk/
What Personal Data We Collect and Why
Comments
When visitors leave comments on our site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.
An anonymised string (hash) created from your email address may be shared with the Gravatar service to check if you are using it. You can view the Gravatar privacy policy here: https://automattic.com/privacy/. Once your comment is approved, your profile picture (if applicable) will be visible to the public alongside your comment.
Media
If you upload images to our website, please avoid including embedded location data (EXIF GPS). Visitors may be able to download and extract this data from images on the site.
Contact Forms
Information submitted through contact forms is collected for customer service purposes and is not used for marketing unless explicitly agreed.
Cookies
We use cookies to improve your experience on our website:
- If you leave a comment, you may opt to save your name, email, and website in cookies. These last for one year.
- A temporary cookie is set when visiting the login page to check if your browser accepts cookies. It contains no personal data and is deleted when you close your browser.
- Login cookies last for two days, while screen preference cookies last for one year. Selecting “Remember Me” extends login persistence to two weeks.
- When you log out, login cookies are removed.
- If you edit or publish content, a cookie storing the post ID is saved for one day.
Embedded Content from Other Websites
Articles on this site may include embedded content (such as videos or images). Embedded content behaves as if you visited the external website directly.
These third-party websites may collect data, use cookies, and track your interaction with their content—especially if you are logged into their platform.
Analytics
We may use analytics tools to better understand how visitors interact with our website and to improve user experience.
Who We Share Your Data With
If you request a password reset, your IP address will be included in the reset email.
We do not sell or trade your personal data.
How Long We Retain Your Data
- Comments and their metadata are retained indefinitely to allow automatic recognition and approval of follow-up comments.
- For registered users (if applicable), personal information is stored in user profiles. Users can view, edit, or delete their personal data at any time (except usernames).
- Website administrators can also access and edit this information.
Your Data Rights
If you have an account or have left comments, you can:
- Request a copy of the personal data we hold about you
- Request that we erase your personal data
Please note that we may retain certain data where required for legal, administrative, or security purposes.
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service.
How We Protect Your Data
We take appropriate security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.
Data Breach Procedures
In the event of a data breach, we will take immediate steps to investigate, mitigate the issue, and notify affected users where required by law.
Third Parties
We may receive data from trusted third-party services where necessary to provide our website functionality (e.g., spam detection or analytics tools).
Automated Decision-Making
We do not carry out automated decision-making or profiling using your personal data.
